Local technical underwriting expertise
Zurich’s highly experienced team of local underwriters operate with full authority, providing timely decisions for your client. We provide tailored solutions for large to medium customers as well as efficient turnarounds for fast-flow SME business.
Our highly acclaimed online platform Z.stream provides access to full cycle underwriting including quoting, new business, renewals and endorsements for Workers Compensation.
Find out more about our claims insights and statistics.
A customer-led claims experience
Zurich’s dedicated experts across Western Australia, Tasmania and the Australian Capital Territory will be there to support your client through the entire duration of the claim.
We provide expansive claims profiling, transparent communication and consultative decision making to provide the greatest clarity to your client around risks.
Our reporting tool Z Track provides access to real-time reporting on claims performance and trend analysis across a wide range of indicators.
Get a quote
Providing the right information will help us to understand your client’s business and provide you with a fast and comprehensive quote.
- Review our Workers Compensation Quote Checklist WA and Workers Compensation Quote Checklist TAS to ensure you have all the information needed to complete a quote.
- Complete the quote and include any additional information online using Z.stream
Z.stream
Z.stream provides access to full cycle underwriting including quoting, new business, renewals and endorsements.
If you don't already have access and would like to use Z.stream, please contact your local Zurich representative who will set up an account for you as soon as possible.
- Z.stream will issue a quote that is based on the information you have provided to us about your client’s business (minimum information requirements are outlined in the Quote Checklist).
- Once you have accepted the quote, Z.stream will issue a policy and a certificate of currency.
Make a claim
Email: wcclaims.wa@zurich.com.au
Post: Zurich Australian Insurance, PO Box 442, West Perth WA 6872
Fax: 08 9261 1390
Phone: 1800 749 277
Claims forms for email, postal or fax lodgements
Workers Compensation Claim Form
345 KB,
pdf
When an injured worker sustains an injury, the Workers Compensation Claim Form needs to be completed by the injured worker to enable them to lodge a claim for Workers Compensation. Upon completion the injured worker is required to provide the claim form along with the First Medical Certificate to the Employer so that they can then lodge it with the Insurer.
Employer's Report of Injury Claim Form
211 KB,
pdf
The Employer’s Report Form is to be completed by the Employer once an injured worker lodges a claim for Workers compensation. The claim form assists the Insurer in the decision making process.
Injury on the Journey Claim Form WA
238 KB,
pdf
The Form is required to be completed when a worker is involved in a Motor Vehicle Accident whilst they are in their employment.
Recurrence / Aggravation of Injury Claim Form
225 KB,
pdf
The Recurrence / Aggravation of Injury Claim Form needs to be completed by the injured worker if they sustain a recurrence or aggravation of the original injury.
Workplace Fatality Claim Form
460 KB,
pdf
When a worker has died as a result of a work related injury a claim for compensation can be made by the worker’s dependants under the Workers Compensation and Injury Act 1981. The dependant is required to complete the Workplace Fatality Claim Form and provide this to the Employer to lodge with the Insurer.
WorkCover return to work program template
60 KB,
docx
The Return to Work Program Template is required to be completed by the Employer when an injured worker is back at work on light/restricted duties. The program is signed by both the Employer and the injured worker.
Work Restrictions Form
217 KB,
pdf
This Form is utilised to determine what the injured worker’s capabilities are to be able to perform their normal duties.
Request for Income Compensation Reimbursement Form
185 KB,
pdf
The Request for Income Compensation Reimbursement Form is to be completed by the Employer so that the Insurer can reimburse the Employer for the time off work that an injured worker has as a result of the injury.
Injury Management System Template
133 KB,
pdf
The template can be used by the Employer to demonstrate that they have an injury management system and policy in place. The document should be placed where readily accessible by staff.
Section 32 Declaration
186 KB,
pdf
The Section 32 Declaration needs to be completed by the injured worker if they commence paid work with another employer after making a claim, or while receiving income compensation.
Workers Compensation Important Information
256 KB,
pdf
Important information for worker’s about privacy, vulnerability and Zurich’s internal dispute resolution process.
Email: wcclaims.tas@zurich.com.au
Post: Zurich Australian Insurance, GPO Box 510 Hobart TAS 7001
Fax: 1800 074 778
Phone: 1800 749 277
Claims forms for email, postal or fax lodgements
Tasmanian Injury Notification Claim Form
668 KB,
pdf
This form is required to be completed and forwarded to Zurich Australian Insurance Limited within three (3) days of becoming aware of a work injury that may result in a claim or incapacity to the worker.
Request for Wage Reimbursement
478 KB,
pdf
The Wages Reimbursement Form is to be completed by the Employer so that the Insurer can reimburse the Employer for the time off work that an injured worker has as a result of the injury.
Travel Expenses Claim Form
85 KB,
pdf
Travel claims will be paid at the rate prescribed by the Australian Tax Office or as legislated in Tasmania
Email: wcclaims.act@zurich.com.au
Post: Zurich Australian Insurance, GPO Box 801 Canberra ACT 2601
Fax: 1800 074 778
Phone: 1800 749 277
Claims forms for email, postal or fax lodgements
Early Injury Notification Form
97 KB,
pdf
The employer uses this form to provide information about an injury to Zurich within 48 hours of an injury occurring.
ACT - Employees Compensation Claim Form
511 KB,
pdf
When an injured worker sustains an injury, the Employees’ Compensation Claim Form needs to be completed by the injured worker to enable them to lodge a claim for Workers Compensation. Upon completion the injured worker is required to provide the claim form along with the Certificate of Capacity to the Employer so that they can then lodge it with the Insurer.
Injury on the journey claim form - ACT
569 KB,
pdf
The Form is required to be completed when a worker is involved in a Motor Vehicle Accident whilst they are in their employment.
We offer a broad risk appetite catering to all businesses
Zurich’s Workers Compensation Insurance best suits small-to-medium enterprises (SMEs) and large corporate businesses with a commitment to risk mitigation and early return-to-work practices.
In our preferred industries (see below), Zurich offers competitive rates, including discounts where we are quoting multiple products together, and for high-performing SMEs.
Zurich’s preferred industries include (but are not limited to):
- Professional, Scientific and Technical Services
- Administration and Support Services
- Trades
- Retail Trade
- Manufacturing
- Accommodation
- Food Services
- Wholesale Trade
ZRS draws from experienced risk engineers and consultants to tailor a package of services that can help companies across a wide range of industries manage their risks and become more resilient.
Workers Compensation
Zurich understands that a strong worker safety program protects the backbone of every business. Our Risk Engineers can provide businesses with risk assessments, insights, solutions and training to help minimise work-related injuries and reduce claim costs. They also have the local knowledge to assist customers with the challenges of workers’ compensation regulations.
Related downloads
Zurich Risk Advisor helps you manage risk
If you’re after a quick risk assessment, the Zurich Risk Advisor app is a valuable digital tool that empowers businesses to identify, understand and improve the risks in their workplace.
Zurich Risk Advisor makes it easy for businesses to conduct self-risk assessments without assistance, simply by answering a series of questions about the various risks present in their organisation.
Self-risk assessment reports are available for:
- Workers’ Injury Risks
- Property (Fire)
- Motor Fleet
- Cyber Security
- Liability
Most assessments have full and light versions. A full assessment can take 15-20 minutes, and provides a more detailed assessment and report. A light assessment can be completed in as little as 5-10 minutes.
There are also a range of ‘Risk Snap Shots’ covering a wider range of risk types. Completed reports can be used to help a business improve their risk profile over time. The Risk Snap Shots section also includes additional quick assessments tools for ‘Working at Home’ risks and Employee Wellbeing.
Search for ‘Zurich Risk Advisor’ on the App Store or Google Play to download your free app today.
Request a Certificate of Currency
Download from Z.stream
Email us at:
WA: wcunderwriting.wa@zurich.com.au
ACT: wcunderwriting.act@zurich.com.au
TAS: wcunderwriting.tas@zurich.com.au
Please include the following information:
- Legal Entity Name
- Policy Number
- Business Address
- Contact Details
- Name of enquirer
- Phone Number
Latest News
- From 4:00pm 30 September 2022 Zurich will no longer offer Workers Compensation Insurance in ACT. Zurich will continue to support our existing ACT customers during the run-off period and are working closely with WorkSafe ACT to ensure a smooth transition. Visit WorkSafe ACT for more details.
- Western Australia and Tasmania are unaffected, and Zurich remains committed to providing Workers Compensation Insurance in those states
- For further information please contact wcunderwriting.act@zurich.com.au or telephone 02 5111 5906.
Useful resources
Access the latest Zurich insights and webinars on our Knowledge Hub.
WA Workers Compensation Wage Declaration
300 KB,
pdf
Statement of Wages and Earnings TAS
166 KB,
pdf
ACT Workers Compensation Policy
1 MB,
pdf
Workers Compensation Act 1951
450 KB,
pdf
Workers Compensation Insurance works well with…
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