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Workers Compensation

Zurich understands that protecting your clients’ workforce is a critical element to protecting their business.

Why choose Zurich Workers Compensation Insurance?

Workers Compensation is a compulsory and critical cover that protects employers and their business from financial claims when a worker sustains a work-related injury or disease. This insurance covers them for medical and rehabilitation expenses and loss of earnings, to help them to return to work and minimise the financial and human impact of workplace injuries.

At Zurich, we aim to help our customers provide a safe and protected workforce. We are committed to assisting our customers to minimise the cost of disruption of workplace injuries through risk mitigation and proactive claims management. With years of expertise in Workers Compensation, our strong partnerships and innovative technology improve risk profiles and claims outcomes for Customers.

Zurich offers Workers Compensation in Western Australia, Tasmania and the Australian Capital Territory with dedicated experts in each state to support injured workers through the entire duration of their claim.
 

Local technical underwriting expertise

Zurich’s highly experienced team of local underwriters operate with full authority, providing timely decisions for your client. We provide tailored solutions for large to medium customers as well as efficient turnarounds for fast-flow SME business.

Our highly acclaimed online platform Z.stream provides access to full cycle underwriting including quoting, new business, renewals and endorsements for Workers Compensation.

A customer-led claims experience

Zurich’s dedicated experts across Western Australia, Tasmania and the Australian Capital Territory will be there to support your client through the entire duration of the claim.

We provide expansive claims profiling, transparent communication and consultative decision making to provide the greatest clarity to your client around risks.

Our reporting tool Z Track provides access to real-time reporting on claims performance and trend analysis across a wide range of indicators.

Get a quote

Providing the right information will help us to understand your client’s business and provide you with a fast and comprehensive quote.

Z.stream

Z.stream provides access to full cycle underwriting including quoting, new business, renewals and endorsements.

If you don't already have access and would like to use Z.stream, please contact your local Zurich representative who will set up an account for you as soon as possible.

  • Z.stream will issue a quote that is based on the information you have provided to us about your client’s business (minimum information requirements are outlined in the Quote Checklist).
  • Once you have accepted the quote, Z.stream will issue a policy and a certificate of currency.

Make a claim

Email: wcclaims.wa@zurich.com.au

Post: Zurich Financial Services, PO Box 442, West Perth WA 6872

Fax: 08 9261 1390

Claims forms for email, postal or fax lodgements
Workers' Compensation Claim Form 181 KB, pdf When an injured worker sustains an injury, the Workers Compensation Claim Form needs to be completed by the injured worker to enable them to lodge a claim for Workers Compensation. Upon completion the injured worker is required to provide the claim form along with the First Medical Certificate to the Employer so that they can then lodge it with the Insurer.
Employer's Report of Injury Claim Form 263 KB, pdf The Employer’s Report Form is to be completed by the Employer once an injured worker lodges a claim for Workers compensation. The claim form assists the Insurer in the decision making process.
Injury on the Journey Claim Form WA 165 KB, pdf The Form is required to be completed when a worker is involved in a Motor Vehicle Accident whilst they are in their employment.
Recurrence of Disability Claim Form 226 KB, pdf The Recurrence of Disability Claim Form needs to be completed by the injured worker if they sustain a recurrence of the original injury.
Workplace Fatality Claim Form 295 KB, pdf When a worker has died as a result of a work related injury a claim for compensation can be made by the worker’s dependants under the Workers Compensation and Injury Act 1981. The dependant is required to complete the Workplace Fatality Claim Form and provide this to the Employer to lodge with the Insurer.
WorkCover return to work program template 107 KB, docx The Return to Work Program Template is required to be completed by the Employer when an injured worker is back at work on light/restricted duties. The program is signed by both the Employer and the injured worker.
Work Restrictions Form 145 KB, pdf This Form is utilised to determine what the injured worker’s capabilities are to be able to perform their normal duties.
Request for wages reimbursement 396 KB, pdf The Wages Reimbursement Form is to be completed by the Employer so that the Insurer can reimburse the Employer for the time off work that an injured worker has as a result of the injury.

Email: wcclaims.tas@zurich.com.au

Post: Zurich Financial Services, GPO Box 801 Canberra ACT 2601

Fax: 1800 074 778

Phone: 02 6247 3766

Claims forms for email, postal or fax lodgements
Tasmanian Early Injury Notification Form 961 KB, pdf This form is required to be completed and forwarded to Zurich Australian Insurance Limited within three (3) days of becoming aware of a work injury that may result in a claim or incapacity to the worker.
Tasmanian Worker’s Claim for Compensation 205 KB, pdf When an injured worker sustains an injury, the Workers Compensation Claim Form needs to be completed by the injured worker to enable them to lodge a claim for Workers Compensation. Upon completion the injured worker is required to provide the claim form along with the First Medical Certificate to the Employer so that they can then lodge it with the Insurer.
Request for Wage Reimbursement 476 KB, pdf The Wages Reimbursement Form is to be completed by the Employer so that the Insurer can reimburse the Employer for the time off work that an injured worker has as a result of the injury.

Email: wcclaims.act@zurich.com.au

Post: Zurich Financial Services, GPO Box 801 Canberra ACT 2601

Fax: 1800 074 778

Claims forms for email, postal or fax lodgements
Early Injury Notification Form 97 KB, pdf The employer uses this form to provide information about an injury to Zurich within 48 hours of an injury occurring.
ACT - Employees Compensation Claim Form 511 KB, pdf When an injured worker sustains an injury, the Employees’ Compensation Claim Form needs to be completed by the injured worker to enable them to lodge a claim for Workers Compensation. Upon completion the injured worker is required to provide the claim form along with the Certificate of Capacity to the Employer so that they can then lodge it with the Insurer.
Injury on the journey claim form - ACT 569 KB, pdf The Form is required to be completed when a worker is involved in a Motor Vehicle Accident whilst they are in their employment.

We offer a broad risk appetite catering to all businesses

Zurich’s Workers Compensation Insurance best suits small-to-medium enterprises (SMEs) and large corporate businesses with a commitment to risk mitigation and early return-to-work practices.

In our preferred industries (see below), Zurich offers competitive rates, including discounts where we are quoting multiple products together, and for high-performing SMEs.

Zurich’s preferred industries include (but are not limited to):

  • Professional, Scientific and Technical Services
  • Administration and Support Services
  • Trades
  • Retail Trade
  • Manufacturing
  • Accommodation
  • Food Services
  • Wholesale Trade

Find out more

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Zurich Resilience Solutions

ZRS draws from the best risk engineers and consultants in the business to tailor a package of services to help companies across a wide range of industries manage their people risks and become more resilient.

Expertise

Our in-house team of experts have industry, business and specific risk specialisations. We work with our underwriting and claims teams to understand a customer’s challenges and issues, and then work together on effective solutions.

In addition, we engage with specialist third parties to ensure you are working with the best expertise possible.

Workers Compensation

Zurich understands that a strong worker safety program protects the backbone of every business. Our Risk Engineers provide businesses with risk assessments, insights, solutions and training to help minimise work-related injuries and reduce claim costs. They also have the local knowledge to assist customers with the challenges of workers’ compensation regulations.

Related downloads

Zurich Risk Advisor assesses risk in quick time

If you’re after a quick risk assessment, the Zurich Risk Advisor app is a valuable digital tool that empowers businesses to identify, understand and improve the risks in their workplace.

Zurich Risk Advisor makes it easy for businesses to conduct self-risk assessments without assistance, simply by answering a series of questions about the various risks present in their organisation.

Self-risk assessment reports are available for:

  • Workers’ Injury Risks
  • Property (Fire)
  • Motor Fleet
  • Cyber Security
  • Liability

Most assessments have full and light versions. A full assessment can take 15-20 minutes, and provides a more detailed assessment and report. A light assessment can be completed in as little as 5-10 minutes.

There are also a range of ‘Risk Snap Shots’ covering a wider range of risk types. Completed reports can be used to help a business improve their risk profile over time. The Risk Snap Shots section also includes additional quick assessments tools for ‘Working at Home’ risks and Employee Wellbeing.

Search for ‘Zurich Risk Advisor’ on the App Store or Google Play to download your free app today.

Request a Certificate of Currency

Please include the following information:

  • Legal Entity Name
  • Policy Number
  • Business Address
  • Contact Details
  • Name of enquirer
  • Email
  • Phone Number 

Latest News

Workers Compensation laws in WA are changing.  Visit the WA Workcover website for the latest updates, news articles and information sessions.

Useful resources

How to make a complaint

How to look up a claim

Access the latest Zurich insights and webinars on our Knowledge Hub.

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A collection of health and wellbeing resources to support you on your journey towards mental and physical wellness.A collection of health and wellbeing resources to support you on your journey towards mental and physical wellness.

Risk Management tools

Our suite of powerful tools helps you to understand and minimise risks and enables us to work closely with you and share valuable risk insights.

Knowledge Hub

We provide articles, webinars and resources to help you with effective risk management as well give you the latest updates on what’s happening at Zurich.

Workers Compensation Insurance works well with…

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Liability Insurance

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