Important Information:
With severe weather events in parts of Australia, our claims response teams are working hard to support our customers and respond as quickly as possible.
Once safe to do so please contact us directly for assistance, or lodge your claim online for your Motor and Property claims.
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Make a Casualty and Specialty claim
Call 132 687 for all claims
Find out more about our claims insights and statistics.
Western Australia
Claim forms for email, postal or fax lodgements
- Workers Compensation Claim Form
- Employer's Report of Injury Claim Form
- Injury on the Journey Claim Form WA
- Recurrence / Aggravation of Injury Claim Form
- Workplace Fatality Claim Form
- WorkCover return to work program template
- Work Restrictions Form
- Request for Income Compensation Reimbursement Form
- Injury Management System Template
- Section 32 Declaration
- Workers Compensation Important Information
Email: wcclaims.wa@zurich.com.au
Post: Zurich Financial Services, PO Box 442, West Perth WA 6872
Fax: 08 9261 1390
Claim forms for email or postal lodgement
Email: ah.claims@zurich.com.au
Post: Zurich Financial Services, Locked Bag 2138, North Sydney NSW 2059
Fax: 02 9995 4093
Call: 132 687
Liability - Property Damage Claims Email: pdl.claims@zurich.com.au
Liability - Bodily Injury Claims Email: liability.claims@zurich.com.au
Post: Zurich Financial Services, Locked Bag 2138, North Sydney NSW 2059
Fax: 1800 284 929
Call: 132 687
New fast-track settlement service for eligible liability claims.
Less complex, low value claims are now fast-tracked by a specialist team. When all the supporting documents are provided along with bank account details, we aim to process these eligible claims within 5 business days.
Email: ah.claims@zurich.com.au
Post: Zurich Financial Services, Locked Bag 2138, North Sydney NSW 2059
Call: 132 687
Professional Indemnity, Directors and Officers, Employment Practices, Management Liability
Financial Lines Claims can be made under any products such as Directors and Officers Liability, Councillors and Officers Liability, Professional Indemnity, Crime and Employment Practices Liability. The range of claims that can occur is very broad. To assist you in making a claim under a Financial Lines Product we have developed a range of Claim Forms and Guidelines which can assist.
Email: fl.claims@zurich.com.au
Post: The Claims Manager, Financial Lines Claims, PO Box 677, North Sydney NSW 2059
Call: 132 687
Liability - Property Damage Only Email: pdl.claims@zurich.com.au
Liability Email: liability.claims@zurich.com.au
Post: Zurich Financial Services, Locked Bag 2138, North Sydney NSW 2059
Fax: 1800 284 929
Call: 132 687
Track your claim
❯ Z Track
When it comes to claims, Zurich delivers
Zurich’s claims team is dedicated to helping customers get back to business promptly, and has the credentials to show for it, including:
- An average 4.5 stars out of 5 claims rating (claimscomparison.com)
- Australian General Insurer Claims Team of the Year (2019 Insurance Business Awards)