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Media Release

Zurich creates services unit to serve customer need for solutions to evolving risks


Zurich, March 19, 2021 (CET) – Zurich Insurance Group (Zurich) has created a new unit to meet growing demand from businesses for risk prevention and mitigation services that enable them to manage evolving risks more effectively, and as a result, help them improve their risk profile.

The global business unit, Zurich Resilience Solutions, will provide services that enhance the overall resilience of a customer’s business and complement traditional insurance products. Its offering combines risk advisory services and insights with the latest technology and tools, leveraging data and analytics as well as third-party collaborations.

Businesses today face risks that are increasingly interconnected and complex, and managing these risks is complicated by a lack of relevant and reliable data, tools and insights. Zurich Resilience Solutions draws on Zurich’s expertise and insight, gathered over nearly 150 years, and its profound understanding of customers’ individual and evolving needs.

“Our people, and in particular our more than 750 risk engineers, work with customers day in, day out, and have intimate knowledge of how they operate their businesses,” said Hanno Mijer, newly appointed Global Head of Zurich Resilience Solutions.

“At the same time, our global reach and the breadth and depth of our expertise in risk management enable us to help protect our customers so they can focus on successfully developing their businesses. With Zurich Resilience Solutions, we want to leverage that wealth of experience, along with insights from rich pools of data and digital capabilities, for the benefit of our customers.”

Hanno Mijer has more than 30 years of experience in the insurance industry and brings to the role his extensive knowledge and skill in growing businesses and expanding their offerings, as well his international consultancy experience. During his career, he has held various leadership positions in Continental Europe, the UK and Australia. Mr. Mijer joined Zurich in 2007 and most recently served as CEO of Zurich’s Cover-More Group. Mr. Mijer reports to Sierra Signorelli, CEO Commercial Insurance, and is based in Zurich.

Mervyn Rea is the local Zurich Head of the Zurich Resilience Solutions team for Australia and New Zealand.

“We are already an established, leading provider of risk prevention strategies for our underwriters, brokers and customers and Zurich’s risk engineering team has a strong track record in our local market. Our talent has always been Risk Management expertise regardless of insurability or line of business. This new unit is an exciting development which allows us to expand our offering beyond Zurich’s insurance customers,” Rea said.

The Group has already launched a range of services, including Climate Change Resilience Services, Zurich Cyber Security Services and Supply Chain Risk Management Services and will continue to focus on building new capabilities. Zurich will further invest in expertise, as well as proprietary services and external collaborations to provide customers with differentiated solutions and tools to help mitigate current and future risks.

Further information


ENDS


Media Enquiries:


Adam Siddique

Head of Public & External Affairs

media@zurich.com.au

Zurich Insurance Group (Zurich) is a leading multi-line insurer serving people and businesses in more than 200 countries and territories. Founded 150 years ago, Zurich is transforming insurance. In addition to providing insurance protection, Zurich is increasingly offering prevention services such as those that promote wellbeing and enhance climate resilience.

Reflecting its purpose to ‘create a brighter future together’, Zurich aspires to be one of the most responsible and impactful businesses in the world. It is targeting net-zero emissions by 2050 and has the highest-possible ESG rating from MSCI. In 2020, Zurich launched the Zurich Forest project to support reforestation and biodiversity restoration in Brazil.

The Group has about 60,000 employees and is headquartered in Zurich, Switzerland. Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information is available at www.zurich.com.