If the customer has already obtained a quote, it will not impact the repair process. The customer can still be booked into a PRS repair site, without the delay of obtaining quotes.
Zurich has aligned with around 200 repairers throughout Australia who offer quality repair solutions for customers.
Find a preferred repairer
- Zoom in on the map to your desired area
Three easy steps for repairs
Types of vehicles referred to Priority Repair Service
- Vehicles with repairable damage
- Sedans and light commercial vehicles
Frequently Asked Questions
After the claim has been registered with Zurich, we will arrange for a Zurich representative to call the insured to book the vehicle in for repairs, at a time and location convenient to the customer. Please advise us if you do not wish this to occur.
No. The customer will not need to obtain quotes for repairs. When the claim is lodged, we will arrange for the vehicle to be booked in for repairs, without delay. The sooner a claim is notified to Zurich, the sooner we can simply book the vehicle in for repairs.
Zurich will arrange the hire vehicle (subject to policy conditions), at the same time that we book repairs. This will ensure that the hire vehicle is ready at the repair site for the customer, so they can continue their day as conveniently as possible.
- Simplified process with minimal disruption to business
- Quick and easy booking process
- Quality repairs completed by reputable suppliers
- At locations that are convenient for customers
